Covid-19 delivery
***I have paused sales for now. I will keep my decision under review and all outstanding orders will be fulfilled.***
In light of the current Covid-19 pandemic, I would like to reassure you that I am doing everything I can to prioritise the health and safety of my customers.
I normally dispatch orders in 1-2 working days, Monday to Friday. I will continue to take new orders until circumstances change. If this situation changes at any point (i.e. if my delivery providers are affected), all outstanding orders will be offered a full refund.
I am adhering to all health and hygiene advice from the World Health Organisation and will only continue to fulfil orders as long as I am fit and healthy.
I am adhering to all health and hygiene advice from the World Health Organisation and will only continue to fulfil orders as long as I am fit and healthy.
This statement from Royal Mail may provide further reassurance -
Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. From experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels. This complements the highly publicised guidance from PHE for people to wash their hands more often than usual using soap and hot water."
More information available here: https://www.royalmail.com/coronavirus
We often use Hermes for deliveries please click here for more information about how they are protecting their staff and our customers - myhermes.co.uk
We often use Hermes for deliveries please click here for more information about how they are protecting their staff and our customers - myhermes.co.uk
I continue to monitor the situation daily and adapt as necessary. This is a difficult time for everyone across the world and I appreciate all of your support of my small business.
Wishing you and your family all the best
Wishing you and your family all the best
Rachael x